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Pets Best Reviews

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Overall Rating

4.5
4 Reviews
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About Pets Best

PetsBest.com specializes in pet insurance plans for dogs and cats, offering coverage for up to 90% of unexpected veterinary costs without any annual or lifetime payout limits. Their services include a range of plans with flexible coverage options, a 24/7 Pet Helpline staffed by veterinary experts, and an easy-to-use mobile app for managing policies and submitting claims. Additionally, they provide a BestWellness routine care coverage option for regular vet visits.

Pets Best Pros & Cons

Pros of Pets Best Pet Insurance:

  • Affordable Rates: Offers competitive rates for its plans, making it an attractive option for pet parents seeking affordable coverage.
  • Comprehensive Coverage: Provides protection for routine veterinary procedures like spaying, microchipping, and teeth cleaning.
  • Direct Payments: Allows direct payments to participating vets, simplifying the claims process and reducing out-of-pocket expenses.
  • Flexible Plans: Offers multiple tiers of accident-and-illness policies and wellness add-ons, allowing pet parents to customize their coverage according to their budget and preferences.
  • No Maximum Age Limit: Covers pets of all ages, including older pets.
  • 24/7 Pet Helpline: Provides a 24/7 pet telehealth line for late-night emergency questions.
  • Fast Claims Processing: Offers fast claims processing, with some claims processed within five days.

Cons of Pets Best Pet Insurance:

  • Limited Coverage Limit Options: Offers fewer choices when it comes to selecting coverage limits, with only $5,000 or unlimited annual coverage limits for accident-and-illness policies.
  • No Exam Fee Coverage with the Cheapest Plan: The cheapest plan does not cover exam fees, which could add to pet parents' expenses.
  • Slower Claims Processing: Claims processing takes longer than some competitors, with quoted reimbursement times being longer.
  • Certain Breeds Ineligible for Coverage: Certain breeds are ineligible for coverage, which may limit its appeal to pet owners with specific breeds.

Customer ratings by feature

  • Good Value
    4.0
  • Price & Quality
    4.3
  • Shipping & Delivery
    5.0
  • Customer Service
    5.0
  • Return Policy
    4.0

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Pets Best Customer Reviews (4)

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Sedef Olijslager
Sedef Olijslager
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Feb 8, 2023
Yahita Dratchev
Yahita Dratchev
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Feb 7, 2023
Bradford Laporte
Bradford Laporte
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Feb 5, 2023
Moricz Ferenc
Moricz Ferenc
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Feb 4, 2023

Pets Best Customer’s Q&A

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Pets Best Features and Benefits

PetsBest.com offers several key features and benefits:

  • Provides multiple coverage options at different price points for cats and dogs.
  • Offers a comprehensive accident and illness plan or a simplified accident-only policy.
  • Wellness add-ons are available for pets of all ages.
  • Has a 24/7 pet telehealth line.
  • Can pay your vet directly if your vet agrees, so you don’t have to wait for reimbursement.
  • Accident coverage waiting period of only 3 days.
  • Offers a 5% multipet discount and up to 10% discount for veterinarians, staff members and their clients.
  • Does not cover alternative or behavioral therapies, but the Pets Best Elite plan covers chiropractic and acupuncture care if your pet needs rehabilitation.
  • The Essential Plan does not cover the vet exam fee. If you want this covered, you will need to upgrade to the Plus or Elite plan.

These features make PetsBest.com a robust choice for pet insurance. Always read the terms and conditions of any pet insurance policy before purchasing.

Pets Best Pricing

Pets Best Pet Insurance Pricing:

  • Average Monthly Cost for Dogs:

    • Comprehensive Accident & Illness Coverage: $36-$58/month.
    • Accident-Only Coverage: $9-$59.66/month, with the lowest price being $9/month for dogs.

  • Average Monthly Cost for Cats:

    • Comprehensive Accident & Illness Coverage: $22-$34/month.
    • Accident-Only Coverage: $6-$34/month, with the lowest price being $6/month for cats.

Factors Affecting Premiums:

  • Pet's Age and Breed: Premiums vary based on the pet's age and breed.
  • Location: Veterinary costs can vary by location, with urban areas typically having higher costs.
  • Coverage Options: Annual deductible, reimbursement rate, and annual coverage limit all impact the premium cost.
  • Additional Plans: Optional wellness plans can be added to cover routine care, vaccinations, and more.

For an accurate quote, it is recommended to get a customized quote from Pets Best based on your pet's specific details.

About Petsbest.com Payment Method?

PetsBest.com accepts various forms of payment for its policies. Customers can use debit or credit cards, including Visa, MasterCard, American Express, and Discover. Payments can also be made through checks or directly from a bank account. For convenience, policyholders have the option to view or update their payment information in their Customer Account on the PetsBest website.

Pets Best FAQs

FAQ

Pets Best Alternatives

Here are some alternatives to PetsBest.com:

  1. Spot: Offers coverage for cats and dogs with several choices for your policy as well as for your budget.
  2. Trupanion: Provides insurance for dogs and cats with flexible deductibles, including a $0 deductible.
  3. Aspca: Known for their pet insurance services.
  4. Nationwide: Offers a variety of pet insurance options.
  5. Fetch: Another alternative for pet insurance.
  6. Pet Assure: Provides different pet insurance plans.
  7. ManyPets: Known for their pet insurance services.
  8. Embrace: Offers illness and accident policies for cats and dogs.
  9. Petco: Provides a variety of pet insurance options.
  10. Figo: Another alternative for pet insurance.

Each of these alternatives offers unique features and benefits. It's recommended to explore each one to find the best fit for your pet's needs. Remember, the best pet insurance for you will depend on your specific circumstances and your pet's breed and age. Always read the terms and conditions of any pet insurance policy before purchasing.

FAQ

How To Open A Pets Best Account?

To open an account on PetsBest.com, follow these steps:

  1. Visit the PetsBest.com website.
  2. Click on Get a Quote.
  3. Enter the required information about your pet, such as breed, age, and health history.
  4. Choose the insurance plan that best fits your pet's needs.
  5. Provide your personal information to create an account.
  6. Review the policy details and complete the payment process.

Remember, enrolling a new pet to your Pets Best Account can also be done online in your Customer Account, or over the phone with one of their licensed Pet Insurance Experts. Always read the terms and conditions of any pet insurance policy before purchasing.

FAQ

What type of wellness coverage does Pets Best offer?

Pets Best offers wellness coverage for routine care such as vaccinations, check-ups, and flea/tick prevention.
FAQ

How does the Pets Best reimbursement process work?

After paying the veterinarian directly, pet owners can submit claims online, and once approved, Pets Best will reimburse the eligible costs according to the policy terms.
FAQ

Can I choose my own veterinarian?

Yes, pet owners can choose any licensed veterinarian in the US, Canada, or Puerto Rico.
FAQ

Is there a waiting period before Pets Best coverage begins?

Yes, Pets Best has a waiting period of 3 days for accidents, 14 days for illnesses, and 6 months for orthopedic conditions.
FAQ

Does Pets Best cover pre-existing conditions?

No, pre-existing conditions are not covered.
FAQ

How quickly can I expect reimbursement?

Pets Best aims to process claims within five business days and reimburse eligible costs within 7-10 business days.
FAQ

Does Pets Best have a mobile app?

Yes, Pets Best has a mobile app that allows pet owners to manage their policies, submit claims, and access their pet's medical records.
FAQ

Can I cancel my Pets Best policy any time?

Yes, pet owners can cancel their policy at any time by contacting Pets Best customer service.
FAQ

About Petsbest.com Prices and Cost?

The pricing for PetsBest.com is quite flexible, with deductibles ranging from $50 to $1000 and reimbursement levels of 70%, 80%, and 90%. There are two choices of benefit limits: an annual cap of $5000 or unlimited benefits. The average monthly cost for pet insurance plans can range from $20 to $99, depending on factors such as the pet's species, age, gender, breed, and the owner's location. Additionally, there is a 10% multi-pet discount available for enrolling more than one pet in a plan.

FAQ

About Petsbest.com Popular Products and Services?

Among the popular products and services offered by PetsBest.com, the BestBenefit plans stand out, providing comprehensive pet insurance coverage for unexpected incidents like emergencies and illnesses. These plans can be customized to fit various needs and budgets, and they pay on the actual veterinary bill. Another notable service is the BestWellness routine care coverage, which caters to regular vet visits. Additionally, PetsBest.com features an online Pet Record Hub for managing pets' health records and a 24/7 Pet Helpline for immediate veterinary expert advice.

FAQ

How do I get a quote from PetsBest.com?

To get a quote from PetsBest.com, visit their official website and look for the Get a Quote section. This process typically involves providing some basic information about the pet, such as age, breed, and location, as well as selecting the desired coverage options. The website may offer an instant quote online or provide a contact number to speak with an agent for more personalized service. Additionally, there might be options to compare plans and prices to find the best fit for the pet's needs.

FAQ

How do I contact PetsBest.com customer service?

To contact PetsBest.com customer service, one can reach out via phone at 1-877-738-7237 during operating hours, which are Monday to Friday from 6 am to 7 pm MST, and Saturday from 6 am to 2 pm MST. Additionally, there is a fax option available at 1-866-777-1434. For those preferring to communicate in writing, sending an email to claims@petsbest.com or using standard mail to the address Pets Best Insurance Services, LLC, 965 Keller Rd., Altamonte Springs, FL 32714 are viable options. The company also offers assistance through live chat on their website for immediate help.

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